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ANSWERS TO YOUR QUESTIONS

HOW IS YOUR PRODUCT?

As parents with two kids guarantee that all products are produced in our own factory, all of which are made of natural.we know that our baby’s health is everything to us


Shopping Information

WHAT SHIPPING METHODS ARE AVAILABLE?

SHIP METHODS

We offer free shipping on all orders over $49 in the US,UK,Australia,Germany along with standard and express options for international orders.

We use outside delivery companies (UPS, FedEx, DHL, and USPS), we cannot guarantee these delivery times. Please allow 3-7 business days for your order to dispatch. Please allow 7-15 business days for orders to arrive.

Affected by Covid-19, there will be some delay on the delivery.

For more information on international shipping, please contact us support@bebehanna.com

HOW LONG WILL IT TAKE TO GET MY PACKAGE?

Standard Delivery: 7-15 business days

Please note, shipping times do not include the standard

3-7 business day processing time it takes for the order to ship out.


Payment Information

WHAT PAYMENT METHODS ARE ACCEPTED?

We accept Paypal,Visa, MasterCard, American Express, Google wallet and Apple pay. Payment is taken once your order has been shipped. (excluding pre-orders)

PayPal When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to www.bebehanna.com.

IS BUYING ON-LINE SAFE?
Your payment is secure and your information always remain private. All information is encrypted form to ensure the overall security of all sensitive information.

Orders and Returns

DO I NEED AN ACCOUNT TO PLACE AN ORDER?
Once you place your order successfully, you will receive a unique Bebehanna order number starting with “BH”. Check your email’s inbox or spam for the order confirmation.
WHO SHOULD I TO CONTACT IF I HAVE ANY QUERIES?
If you have any questions, please contact us using the form below. We will be happy to serve you better.
Email: support@bebehanna.com 
We are usually unable to change or cancel an order after you've placed it.please have a contact with us in 24hours after placed your order.If the order is not ship yet our customer services will help you to change the wrong order or cancel it.